The Mater Lean Academy celebrated a milestone recently when it trained its 1000th person in the Fundamentals of Lean. The Academy has actually since trained another 100 staff, however reaching 1000 is a significant achievement. Adapted and changed over the last 2 years in particular, with more emphasis into ‘examining our own processes’ and interdisciplinary team work, the Programme continues to be subscribed to by staff across both the MMUH, the IEHG and as hospitals as far afield as Sligo Regional.
To celebrate the occasion, Gordon Dunne, CEO MMUH, and Prof Martin McNamara UCD SNMHS, recently presented 1000th White Belt Robert Keogh with a €100 One for All voucher. The White Belt Programme continues to run – for details please click here
The Mater Misericordiae University Hospital and UCD School of Nursing, Midwifery and Health Systems joint entry for the Irish Health Care Awards (IHCA) on November 5th saw the Mater Lean Academy win the prestigious ‘Sustainable Healthcare Project Award’ at the Annual Irish Healthcare Awards in the Shelbourne Hotel. The category had the highest number of entries, with over 20 hospitals and groups competing, and the Lean Academy won outright against stiff competition. The Academy was commended for its partnership and collaboration with the University and its White, Green and Black Belt Lean Programmes. Sincere congratulations to all the Lean team in both the Mater and UCD and to the IHCA entry Sponsors Mary Day, Chair of the Ireland East Hospital Group, and Dr Martin McNamara, Dean and head of school, UCD School of Nursing, Midwifery and Health Systems .
Pictured in photo (left to right):
Mary Day, Group Chief Executive, Adjunct Associate Professor of Nursing, UCD School of Nursing, Midwifery and Health Systems, Ireland East Hospital Group.
Seán Paul Teeling, Lean Manager Mater Lean Academy, Mater Hospital Dublin.
Paula Guerin, Director of External Affairs, Abbivie.
Dr Martin McNamara, Dean and Head of School, UCD School of Nursing, Midwifery and Health Systems
Una Cunningham, Chair Health and Social Care Directorate, Head of Transformation, Mater Hospital Dublin
The 3rd Annual Mater Lean Symposium took place on November 27th last with 160 delegates attending from the Mater, IEHG and other hospital groups. Leo Kearns (CEO RCSI) gave the opening address and other external guest speakers included Lesley Doherty (Lean Consultant and Executive Coach) and Dr Martin McNamara (Dean and Head of School, UCD School of Nursing, Midwifery and Health Systems). The morning launched with a Poster Presentation by Green Belt graduates and 2015 graduates of their Projects to date, detailing the Control Phase of the Projects. Many second generation Projects were also presented.
Four sessions included presentations by the Acute Floor (ALPha project) team, Respiratory and Acute Medicine teams (DELta project) team and the Omega (on-going care of the elderly for discharge) team; a session on Lean Led Design with contributions from Lean Design Facilitator Aileen Igoe and 5S Practitioner Ruth Greene; a session on Lean and Organisational Empowerment and Lean and Person Centred Care and a final presentation by Green Belts of 5 on-going Lean Projects in the MMUH. The work presented is testament to the continuing work being carried out by frontline staff across Green Belt and on-going 3 year Projects within the Mater.
Leo Kearns, CEO RCPI, Lesley Doherty, Lean Consultant, Prof Conor O’Keane, Chair of Quality and Safety, MMUH
Dr Martin McNamara, Dean and Head of School, UCD SNMHS, Tanya King, Director of Nursing MMUH
The Mater Lean Academy ran the first of its Green Belt Development Programmes in July. The Programme was attended by qualified UCD/Mater Green Belts from the Mater Hospital, Sligo Regional Hospital and the National Rehabilitation Hospital. The Programme aims to enable Green Belts to teach the White Belt introduction to Lean programme and is a preparatory step toward the UCD/Mater Lean Academy Graduate Diploma in Lean Six Sigma for Healthcare which commences August 26th 2015
Pictured at the Award ceremony – Seán Paul Teeling (Lean Academy), Michele McCormack(Operations Manager Emergency and Speciality Medicine), Chris Roche (CNM3 ED), Mary Shortt (Clinical Specialist Radiographer), Elena McLean (Staff Nurse ED), Professor Sean Murphy (Co-Director Stroke Service), Leona Higgins (CNM2 Stroke team), Ann Cassin (RTE), Professor Peter Kelly(Co-Director Stroke Service), Dr Derek Hayden (Stroke Team), Barbara Cassidy (Pathology).
At the 2014 Irish Health Care Awards on November 6th in the Shelbourne Hotel, the Mater Hospital Stroke Team won the Best Hospital Project Award for their Lean Green Belt Project ‘Door to Needle’ (DTN). Since December 2013 the team has achieved a drop in median Door to needle time from 80 minutes to 48 minutes, an improvement of 40% in the thrombolysis administration time. Correspondingly, the median Door to CT time has decreased from 47 to 16 minutes, an improvement of 66% in the door to CT time. Professor Murphy has led this Project with great drive and the Project involved engagement with over 750 Stakeholders. The award of Best Hospital Project is a testament to the frontline multidisciplinary staff who have enacted and maintained the fantastic results of the Lean Project.
Left to Right – Peter Spencer (Physio) and Lee O’Hora (Radiology) celebrate their Mater/UCD Green Belt award.
40 Mater Staff were awarded Mater and Mater/UCD Green Belts at the Lean Academy Graduation Ceremony on Thursday 18th December by Professor Mary Day.
Professor Mary Day and Professor Conor O’Keane both spoke of the importance of the Lean Academy in contributing to Transformative Change through its Ongoing Projects and Rapid Improvement Events. Seán Paul Teeling, who was awarded his Black Belt in Lean Six Sigma Process Engineering, gave a short address on Lean application with reference to– People, Purpose, Process and Problem Solving, saying that through Lean the Mater Hospital has developed people to unite with a common purpose to review processes for ‘Non-Value Add’ and ‘Value Add’ activity and to problem solve to generate solutions.
Four Special Awards were given at the Graduation, Crystal Trophies to recognise excellence in Lean Academic Achievement and to recognise Lean Practitioners. The awards were presented by Professor Mary Day and Dr Martin McNamara, Dean and Head of School, UCD Nursing, Midwifery and Health Systems.
Awards were as follows:
Scientific Poster: Maria Creed (Pharmacy), Michelle McGuirk (Transformation Office), Ruth Buckley (Quality) and Marie Kilduff (HSE).
Left to Right –Prof Mary Day, Marie Kilduff, Ruth Buckley (Quality), Maria Creed (Pharmacy), Michelle McGuirk (Transformation) and Prof Conor O’Keane.
Academic Achievement: Diane Moran (CNS Pulmonary Hypertension)
Left to Right – Prof Conor O’Keane, Diane Moran (Academic Achievement), Dr Martin McNamara, Prof Mary Day
Lean Champion: Two Lean Champion awards were given for excellence as Lean Practitioners: Chris Roche (CNM3 ED) and Anita Little (ATM Emergency and Speciality Medicine).
Left to Right – Prof Mary Day, Chris Roche (Lean Champion), Prof Conor O’Keane
Left to Right – Prof Conor O’Keane, Anita Little (Lean Champion), Prof Mary Day
24 students are currently undertaking the Mater/UCD Green Belt Programme which will run again in April and October 2015.
Left to Right – John Ryan, Prof Mary Day, Seán Paul Teeling, Prof Conor O’Keane
Left to Right Paul O’Brien – Director, Business Excellence, EBay | Seán Paul Teeling – Lean Six Sigma Programme Coordinator MMUH | Prof Mary Day – CEO Mater Hospital, Group CEO IEHG | Prof Brendan Kinsley – Clinical Director MMUH | Una Cunningham – Head of Transformation MMUH | Prof Conor O’Keane – Clinical Director of Quality and Patient Safety | Prof Eilish McAuliffe - Professor of Health Systems, UCD School of Nursing, Midwifery and Health Systems
Over 150 delegate attended this year’s Mater Lean Symposium at the Catherine McCauley education Centre. The keynote address was given by Dr Tony O’Connell, National Director, Acute Services, who gave an inspirational presentation entitled ‘Changing the way we do things around here’. Other speakers included Professor Sean Murphy, Stroke Consultant, who updated the captivated audience on the progress of the Mater’s ‘Door to Needle’ Stroke Project and Professor Eilish McAuliffe, Professor of Health Systems, UCD School of Nursing, Midwifery and Health Systems, who stressed the importance of having an evidence base for implementation. Mater/UCD Green Belts Michele McCormack, Peter Spencer, Ann Marie D’arcy and Anita Little gave overviews of their own recent Lean Six Sigma Projects. We are already planning for our next Symposium.
Dr Tony O’Connell, National Director, Acute Services, HSE | Prof Mary Day – CEO Mater Hospital, Group CEO IEHG
Left to Right
Suzanne Kealy, Graduate Relations Manager, UCD SNMHS | Dr Martin McNamara, Head of School and Dean of Nursing, UCD SNMHS | Una Cunningham, – Head of Transformation MMUH | Tracy Donohoe Programme Office Director – UCD SNMHS
Photo left to right: Mike Price - Manufacturing Institute UK, Wayne Parker -ASQ Ireland, Sean Paul Teeling, Mater Lean Academy.
On 21st October 2014 more than 100 leading quality professionals from Ireland and the UK gathered at the Radisson Blue Hotel & Spa, Galway for the third annual ‘Quality in Ireland’ conference, organised by NSAI in association with Quality Ireland and IT Sligo.
The full day event – Quality in Ireland 2014, Operational Excellence focused on the importance of operational excellence and how to sustain it in a risk adverse work environment. The conference was organised by the NSAI to mark World Standards Day, which took place on Tuesday, 14th October.
“I’m delighted to see so many quality professionals, including the winner of the 2014 Shingo Prize – the highest award for operational excellence, gathered together today. As a society we trust quality professionals to protect us by ensuring that that the right things are done right in key industries and institutions. Standards allow businesses to operate at the highest possible level in a competitive environment where companies are expected to continuously update and improve their products and services,” said Maurice Buckley, CEO, NSAI.
The Mater Lean Academy were delighted to present at the event and to share our experience of Lean and Quality Improvement within the Mater Misericordiae University Hospital.
The Mater Lean Academy were delighted to be invited to present on Lean Six Sigma practical applications by Health Care Professionals at the recent Institute of Healthcare Engineering and Estate Management(IHEEM) Ireland launch. The Programme included innovative presentations on clinical and non-clinical aspects of Healthcare provision, including Engineering, Estates Management of Facilities, Decontamination and Infection Prevention and Control.
The Mater Lean Academy were delighted to welcome Dr Lijie Ren, Stroke Consultant in Shenzhen, along with his colleague Ms.Wen, Specialist Stroke Nurse to the Mater Transformation Office. Dr. Ren and Ms.Wen were accompanied by Ms. Yin Yin Sun (UCD SNMHS). Una Cunningham Head of Transformation and Seán Paul Teeling, Lean Six Sigma Coordinator, took the visiting team through the Mater Transformation Programme and Lean Programmes at the Mater and detailed the Mater/UCD collaboration on Lean training for Health Care.